Remote Control
Compiled By Bob Hall
It sounds like a great idea, and it can be, if all the necessary
elements are in place: Create a document in Des Moines and print a
thousand copies each in Pittsburgh, Paris, and Peking. Or send a
document from the main office to be output at 20 branch offices
across the country. Distribute and print. Transfer information
instead of transporting paper.
Well, the technology needed is certainly in place. First and
foremost is the Web. Then there’s Adobe PDF and PDF Transit,
Xerox DocuShare, and other software solutions. And last, but hardly
least, are the variety of digital output devices ranging from
copiers to CTP platemakers to digital presses.
So what’s missing? For most independent quick and small
commercial printers, it’s someone both trustworthy and
compatible at the output end or ends. Several years ago, a stab was
made at solving this problem by creating a member network that was
supposed to create a nationwide distribute and print system for
independent printers. It failed for several reasons, among them
pricing and profit concerns, lack of enforceable system-wide
standards, technology limitations, and trust that the job was
always going to get printed to the customer’s satisfaction.
Additionally, there just was not enough demand among the
participants’ customers for the service.
The lesson learned was that successful distribute and print is
highly dependent on having a real organization in place that can
better control the process. That means a large and solid franchise
system such as Sir Speedy, AlphaGraphics, Allegra, ICED, or PIP, a
chain such as Kinko’s, or a corporate entity with lots of
branches or business units.
For our purposes, we’ll skip the corporate model except to
say that it runs on the same technology and handles many of the
same kinds of output—brochures, manuals, business cards,
presentations, etc. It also can be a tempting target for those
larger print-for-pay operations that are looking to build their
outsourcing business.
Tools
Today, a majority of franchise quick printers and a significant
number of independents have the ability to move print jobs over the
Internet. With PDF, file transfer has become much easier and more
efficient—provided the files are prepared correctly.
Kinko’s was one of the first companies to offer file transfer
that automatically made a PDF from the customer’s file and
sent it to a Kinko’s store for output. Franchises such as Sir
Speedy, which launched Instant Documents.com on-the-fly PDF
conversion in 1999, soon followed. Now that capability is available
to independents through sources such as PagePath, Datalogic,
Prismatek, and others. They can also offer online ordering and
proofing just like the big boys by using website companies such as
PrinterPresence.com.
The point is that actual file transfer is no longer a major
limitation of distribute and print. And with today’s digital
output devices, output quality concerns are becoming less of a
factor. The real problem holding back distribute and print in our
industry segment is the lack of enough appropriate customers. Sure,
lots of people need something produced remotely from time to time,
but these one-off situations are not enough to fuel a major profit
center. That means to succeed, you have to find appropriate
customers.
Prospects
Where distribute and print really is clicking is with very large
operations. TV Guide remotely prints 30 million copies in 200
editions at seven US printers nationwide. Major corporations are
using distribute and print internally or turning to organizations
such as the International Printers Network (IPN), which has 45
member companies in 35 countries. Members have at least $2 million
and as much as $100 million in sales, making IPN the largest
independent printer network in the world. Obviously, these guys are
pretty much out of our league, so we need to look elsewhere.
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